Terms and conditions

Effective on April 6, 2026

These Terms and Conditions (“Terms”) govern your use of the Vocally mobile application (“App”), operated by Vocally UG, registered in Germany (“we”, “us”, “our”). By downloading, accessing, or using the App via the Apple App Store, you agree to these Terms.

If you do not agree, you must not use the App.

1. Scope of Services

Vocally is an AI-powered language learning application designed to support speaking practice, pronunciation improvement, and conversational skills through interactive features.

The App may include:

  • AI-generated conversations
  • Speech analysis and feedback
  • Personalized learning paths
  • Progress tracking

We reserve the right to modify or discontinue features at any time.

2. Eligibility

You must be at least 16 years old to use this App. If you are under 18, you must have parental or legal guardian consent.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Payments

Some features may require a paid subscription.

  • Payments are processed via Apple’s App Store
  • Subscriptions renew automatically unless canceled
  • Pricing is displayed clearly before purchase

Refunds are handled according to Apple’s policies.

5. Data Protection and Privacy (GDPR Compliance)

We process personal data in accordance with:

  • General Data Protection Regulation (GDPR)
  • German Federal Data Protection Act (BDSG)


5.1 Types of Data Collected

We collect and process the following categories of personal data:

  • Account Data: including your email address, username, and login credentials, which are required for account creation and authentication
  • Profile Data: such as learning preferences and progress
  • Usage Data: including interactions with features, session activity, and performance metrics
  • Audio Data: recordings of your speech for pronunciation analysis and AI feedback (processed only with your consent where required)
  • Technical Data: including device type, operating system, app version, and IP address

Your for:

  • Account creation and login authentication
  • Communication related to the service (e.g., important updates, security notifications)
  • Customer support
  • Optional marketing communications (only with your explicit consent, Art. 6(1)(a) GDPR)

We do sell your personal data to third parties.

    5.2 Legal Basis for Processing

    We process data under:

    • Article 6(1)(b) GDPR (contract performance)
    • Article 6(1)(a) GDPR (consent)
    • Article 6(1)(f) GDPR (legitimate interest)


    5.3 User Rights

    You have the right to:

    • Access your data (Art. 15 GDPR)
    • Rectify inaccurate data (Art. 16 GDPR)
    • Erase data (Art. 17 GDPR)
    • Restrict processing (Art. 18 GDPR)
    • Data portability (Art. 20 GDPR)
    • Object to processing (Art. 21 GDPR)

    Requests can be sent to: [Insert Email]


    5.4 Data Storage and Security

    We implement appropriate technical and organizational measures (TOMs) to protect your data.


    6. AI System Transparency (EU AI Act Compliance)

    Vocally uses artificial intelligence to generate responses and feedback.

    In compliance with the EU AI Act:

    • You are informed that you are interacting with an AI system
    • AI outputs may not always be accurate or appropriate
    • AI-generated content is not a substitute for professional instruction

    We implement safeguards to:

    • Reduce harmful or biased outputs
    • Prevent misuse of the system
    • Monitor system performance

    Users must not rely solely on AI outputs for critical decisions.

    7. Acceptable Use

    You agree not to:

    • Use the App for unlawful purposes
    • Upload harmful, abusive, or offensive content
    • Attempt to reverse engineer or disrupt the system
    • Misuse AI features (e.g., generating harmful content)

    Violation may result in suspension or termination.

    8. Intellectual Property

    All content, including:

    • Software
    • AI models
    • Design and branding

    is owned by or licensed to us and protected under applicable intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to use the App.

    9. User-Generated Content

    If you upload or generate content:

    • You retain ownership
    • You grant us a license to process and display it for service functionality

    You are responsible for ensuring your content complies with applicable laws.

    10. Limitation of Liability

    To the extent permitted by German law:

    • We are not liable for indirect or consequential damages
    • Liability for intent and gross negligence remains unaffected
    • Liability under the German Product Liability Act is unaffected

    The App is provided “as is” without guarantees of uninterrupted availability.

    11. Third-Party Services

    The App may integrate third-party services (e.g., analytics, payment providers).

    We are not responsible for third-party content or practices.

    12. Termination

    We may suspend or terminate access if:

    • You violate these Terms
    • Required by law
    • Security risks are identified

    You may terminate your account at any time.

    13. Changes to Terms

    We may update these Terms from time to time.

    Users will be notified of significant changes. Continued use constitutes acceptance.

    14. Governing Law and Jurisdiction

    These Terms are governed by the laws of Germany.

    Jurisdiction lies with the courts of [Your City], Germany.

    15. Contact Information


    Vocally

    Technical University of Munich, Lichtenbergstraße 6, Garching, Germany

    go67gok@tum.de

    16. Apple App Store Compliance

    These Terms comply with Apple App Store requirements:

    • Apple is not responsible for the App or its content
    • Apple has no obligation to provide maintenance or support
    • Users must comply with applicable third-party terms

    17. Severability

    If any provision is found invalid, the remaining provisions remain in effect.

    18. Entire Agreement

    These Terms constitute the entire agreement between you and us regarding the App.

    For more information on how we use cookies and similar technologies, please refer to our Cookie Policy.

    End of Terms